Yes, GameAnalytics is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our free analytics service here.
You can access your Game Key and Secret Key by clicking the “Game settings” gear icon and look for them in the “Game information” panel. Find more information on managing your GameAnalytics account here.
You can archive games and studios by pressing the archive link in the upper right section of the tool. A list of all your existing games and studios will appear. Use the checkbox next to each item to archive the game or studio. If you archive a studio, all the games underneath it will also be archived.
You can change the currency of your monetization dashboard by opening your user profile settings and clicking on the Locale settings panel. We will automatically convert the received currency into the one selected in this setting. Code wise you can send the amount in the currency of billing by simply attaching the corresponding currency symbols to the business event. Make sure the amount is in cents, meaning if the user payed 1,99$ you need to multiply this value by 100 in order to convert it to 199 cents.
At GameAnalytics, we’re committed to information security, privacy and transparency. As such, we’ve published a detailed GDPR FAQ, which outlines the measures we’ve put in place to ensure compliance, as well as some changes that game developers can make to be GDPR compliant for their players. For more information, read our GDPR FAQ for game developers.
In Unity our SDK will use the old Android ID for tracking China players after the attempt for fetching the Advertising ID will fail. Also, building your own custom ID is a solution for tracking these players. For the native SDK you implicitly need to setup a custom ID if you are targeting users from China.
There are no limits to the amount of data your game can send to GameAnalytics. There is, however, a limit of 100,000 unique event_ids that GameAnalytics will process per game each day. You can read more about this limit and how to best design your events to avoid any limitation here.
We provide user data storage for a maximum of 36 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.
The GameAnalytics SDK continues to capture event data when the player does not have network access, storing it locally on the phone. When the player comes back online all events will be sent to our servers. Metrics are calculated based on the timestamp of when events arrive on our servers.