GameAnalytics gave a voice to Redcliffâs silent majority
Eric and Tae discovered early on that most developers can end up only listening to a few very vocal players. But those players often arenât representative of the entire player base. For one, over half of Robloxâs players are under 12 years old. Not exactly the sort to engage with a developer or fill out an online survey. In fact, under most privacy laws â a developer isnât even legally allowed to collect that information, as it could reveal personal information about a minor.
âItâs not the userâs responsibility to tell you what they want, though,â Eric explained. âItâs our responsibility as developers to figure out what the player wants and needs in the game. But you need to be careful. Itâs very easy to set up a Discord server and get stuck in an echo chamber of a vocal minority who end up controlling everything. Nothing speaks for the silent majority better than data.â
Tae and Eric quickly learnt that they needed to incorporate analytics into their game. Otherwise, they could easily start heading off course â and making changes their community didnât really want.
âData is the canary in the mine,â Tae said. âCanaries hint at a sign of danger. Theyâre the first ones to know when things are going wrong. Sure, it might not always show you a problem, but theyâre the early warning sign that we desperately need.â
Data can reveal insights
Roblox has only recently released analytics into its platform â a dashboard that simply tells developers their MAU and DAU. While useful, it doesnât dig deep enough for Trihex. And â at the time â it wasnât available. By incorporating GameAnalyticsâ SDK, they were also able to get the insight and depth that they needed.
âGameAnalytics really helped us bootstrap and has been a key part of our journey,â Tae said. âFree analytics is really good, especially for teams starting out. Itâs done so much for us.â
Now, with our Roblox SDK, Trihex games could get all the metrics they needed, like retention, gameplay, and custom events such as resources and progression. For example, they could design an event called âvisited_storeâ to whether the player spawned a house when they first joined the game. This can reveal whether the changes Trihex made were actually working.
âGameAnalytics provides all this data in real-time,â Tae added. âSo theyâve been absolutely amazing, especially for Roblox members. The GameAnalytics SDK for Roblox is a community favorite. Even with Robloxâs changes, itâs still an essential staple.â
Want to learn more about how Trihex reached these huge levels of success? Well, we’ve got you covered. Check out the full interview with Trihex Studios here.
GameAnalytics is kidSAFE
Itâs worth remembering that Robloxâs audience is so young. This can make it difficult for most analytic tools to collect any information about their gameplay.
However, GameAnaltyics never collects any identifying information. No names. No ages. No emails. Nothing that could be used to identify a player. All the data is completely anonymous. In fact, weâre certified by kidSAFE and meet their standards.
Give a voice to your silent majority
Itâs not just Roblox that we support â we have integrations for Unity, Unreal, Meta Quest 2, Godot, Gamemaker and more. Check out our full list on our integrations page. And if weâve missed the engine youâre using, just drop us a message. And weâll look into adding it to our pipeline.